永久注销 SimDock 账号
账号注销是不可逆操作。提交成功后，你将立即退出所有设备，账号和业务数据无法恢复。 建议先确认不再需要现有号卡资料与历史消息。
如何在应用内注销
- 打开 SimDock 并登录需要注销的账号。
- 进入底部的“账户”页面，点击“永久注销账号”。
- 阅读不可恢复提示，输入当前密码完成身份确认。
- 点击“确认永久注销”。服务端处理成功后，应用会清除本机登录凭据与消息密钥并退出账号。
注销后立即发生什么
- 账号立即停用，所有会话和已绑定设备凭据失效；
- 账号资料、号卡资产、号卡已开通账号记录、提醒、设备记录、消息密文与相关业务设置立即删除；
- 当前设备上的登录信息、消息来源设备凭据和消息解密密钥被清除；
- 历史数据无法通过重新注册同一邮箱恢复。
30 天安全审计保留
为防止恶意批量注册、攻击和注销接口滥用，我们仅保留不含原始邮箱、IP 等直接识别信息的去标识化安全审计记录 30 天。 该记录不用于营销、画像或恢复账号，期满后自动删除。法律另有强制要求的，从其规定。
无法登录怎么办
请先使用登录页的“忘记密码”恢复访问，再按上述步骤注销。如果你无法完成自助流程， 可发送邮件至 yc.zhao@yinzon.com。 为防止他人冒用你的身份，我们会在处理账号相关请求前进行必要核验。
运营主体
上海英纵网络科技有限公司
联系邮箱：yc.zhao@yinzon.com
Permanently delete your SimDock account
Account deletion cannot be undone. Once the request succeeds, you are signed out on all devices and the account and business data cannot be recovered. Confirm that you no longer need your SIM card records or message history before continuing.
How to delete your account in the app
- Open SimDock and sign in to the account you want to delete.
- Open the Account tab and select “Permanently delete account.”
- Read the irreversible-action notice and enter your current password to confirm your identity.
- Select “Confirm permanent deletion.” After the server completes the request, the app removes local sign-in credentials and message keys and signs you out.
What happens immediately
- The account is disabled immediately, and all sessions and bound-device credentials are invalidated;
- Account details, SIM card assets, reminders, device records, encrypted messages, and related business settings are deleted immediately;
- Sign-in data, message-source device credentials, and message decryption keys on the current device are erased;
- Re-registering the same email address will not restore historical data.
30-day security audit retention
To prevent malicious mass registration, attacks, and abuse of the deletion endpoint, we retain only pseudonymized security audit records that do not store raw email addresses, IP addresses, or other directly identifying values for 30 days. These records are not used for marketing, profiling, or account recovery and are automatically deleted after that period, unless mandatory law requires otherwise.
If you cannot sign in
First use “Forgot password” on the sign-in screen to regain access, then follow the steps above. If you cannot complete the self-service process, email yc.zhao@yinzon.com. To prevent impersonation, we will perform necessary identity checks before handling an account-related request.
Operator
Shanghai Yinzon Network Technology Co., Ltd.
Contact: yc.zhao@yinzon.com